Shipping policy

Shipping Policy — The Canine Butcher

Last updated: March 2026

Order Processing

All orders are packed and dispatched from our UK facility.

Orders are typically processed within 1–2 working days.

Orders placed on weekends or bank holidays will be processed the next working day.

During busy periods or product launches, processing may take slightly longer.

UK Shipping

We currently ship throughout the United Kingdom.

Estimated delivery times:

Standard Delivery: 2–4 working days
Express Delivery: 1–2 working days

Delivery times begin once your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout.

We may occasionally offer free delivery promotions or free shipping above a certain order value, which will be clearly displayed on the website.

Order Tracking

Where available, you will receive a tracking number via email once your order has been dispatched.

Delivery Issues

If your order has not arrived within 5 working days of dispatch, please contact us so we can investigate with the courier.

Incorrect Address

Please ensure your delivery address is correct when placing your order.

We cannot be responsible for delays or losses caused by incorrect shipping information.

Storage After Delivery

Our treats are naturally preserved through careful air-drying and should be stored in a cool, dry place after delivery to maintain freshness.